.jpg)
Areas of application & concrete benefits
The SAP CS Suite is suitable for public utilities, network operators and metering point operators who want to interlink service, billing and technical processes — e.g. in the event of faults, inputs/exits, device changes, field deployments and complaints. Through standardized workflows and clear responsibilities, you can reduce media breaks and avoid duplication of work.
Customers benefit from faster response times, transparent status information and tailor-made solutions. Internally, processing costs and lead times are noticeably reduced; at the same time, the initial resolution rate, data quality and audit security are increasing — the basis for lower costs per process.
